Modification

Liberated Systems. reserves the right to add, delete or modify any provision of this policy at any time without notice. You agree to be bound by any changed Liberated Systems may reasonably make to this agreement when such changes are made. If you have purchased services or software from Liberated Systems, the term of this agreement shall continue in full force and effect as long as you take advantage of and use the software or services that we provide.

You agree that you will be responsible for notifying Liberated Systems should you require to terminate your use of Liberated Systems services. Notification of your intent to terminate must be provided no earlier than 5 days prior to your billing date.

LiberatedSystems.Com will not sell, distribute, reveal, or otherwise make available any customer information. We contribute a great amount of time and help to anti-spam organizations and take great pride in IT security. Should we need to contact you directly regarding your specific account or service we will do so via email only or phone.

Shared and Reseller Accounts
If for any reason you are unhappy with the services you receive from LiberatedSystems.Com , you may request in writing via email that your services be discontinued . You must also state a detailed reason as to why you are cancelling (as we request for any cancellation, no matter the time frame). We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. 
New Accounts

All new web hosting accounts purchased on our order page are set up within 24 hours by our account administrators. You will receive two (2) emails including login details after your purchase. Due to unforeseen complications with various mail servers and any connection problems between your ISP and Liberated Systems, this process may sometimes be delayed.

In order for your domain name to point to the Liberated Systems server your new account is located on, you must change your DNS (Domain Name Servers) at your registrar. These DNS are located in your welcome email and they are defined in a pair (primary- ns*.liberatedsystems.com and secondary- ns*.liberatedsystems.com). Please note: Our DNS are unique to each server so if you sign up and then a few months later open another account, you will not be using the same DNS as before.

Please be aware that the above process is not known as a domain transfer. A domain transfer is if you want to physically transfer your domain to Liberated Systems Domains and away from your original registrar. You must LOGIN to your account at http;//www.liberatedsystems.com and Order a transfer. A domain transfer is 60 EGP and that goes toward one year of registration with Liberated Systems, added on to your current registration period with the previous registrar.

Liberated Systems will take necessary steps to register domain names on behalf of the client when requested. However, clients are responsible for renewing their domain names. Liberated Systems does not take responsibility for failing to renew domain names. If your domain name was registered via our company, you must check and take appropriate actions to renew a domain that is about to expire. We do not handle renewals unless specifically asked for by sending a ticket to our helpdesk. If you have any questions at all about DNS changes or domain names in general, please open a ticket at our helpdesk by clicking here.

LiberatedSystems.com believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate suspension of service (in most cases customer will be allowed a zip file of their account): racism or prejudice due to color, creed, or belief; any violent/malicious/obscene content written, visual or implied. We will not tolerate any type of hate site including terrorist related websites on our network. If we receive notice that there is such a hate site hosted within our network, the customer hosting the material will be notified immediately. They are required to remove the content within a certain timeframe or will face account suspension and/or termination.

We prefer that you self-govern your content and remain responsible and all-knowing of what your website publically provides. Even if other users have access to your account, you are responsible for their actions. The resources and time needed to govern our servers by checking each website individualy, which have growing and evolving content, is impossible. However, if LiberatedSystems.Com. is made aware of any questionable content on a Liberated Systems hosted site, we will address the concerns immediately and directly with you to seek an amiable resolution. If any person contacts us about content they have found on a Liberated Systems server that copyrights their own material or that they wish to be removed, we will begin investigation.

As consideration for the software or services purchased by you and provided to you by Liberated Systems, you agree to pay Liberated Systems at the time you order. All fees are due immediately and are non-refundable unless otherwise expressly noted, even if your services are suspended, terminated, or transferred prior to the end of the services term. Liberated Systems expressly reserves the right to modify pricing through email notification and/or notice on its web site. You may make payment by providing either a valid credit card or Direct Cash Payment At our Head Office. 
Shared hosting, reseller hosting, dedicated servers and collocation services are all billed on an automatic basis. If you signed up for a monthly payment plan, your monthly billing date will be first day of the month you purchased the services unless that date falls after the 20th of the month in which case you will pay for rest of the month plus 1 month your billing date will be the 1st of each month in this case you will billd after 40 days . If you signed up for an annual , Liberated Systems will automatically renew your services when they come up for renewal and will take payment from the payment method you have on file with Liberated Systems at Liberatedsystems.com web site.

If for any reason, Liberated Systems is unable to charge your payment method for the full amount owed, or if Liberated Systems is charged a penalty for any fee it previously charged to your payment method (such as a charge back dispute), you agree that Liberated Systems may peruse all available remedies in order to obtain payment. You agree that among the remedies Liberated Systems may peruse in order to effect payment, shall include but will not be limited to, immediate cancellation without notice to you of any domain names or services registered or renewed on your behalf.

You agree that you are solely liable for arranging that your services are renewed, and that Liberated Systems shall not be liable to you or any third party if it is unable to charge your payment method in order to renew your services. You also agree that you are liable for all services that have been rendered on your behalf until a termination of service has been officially received by the accountholder for services.

If at any time, your hosting payments become past due, you will receive a notification via email (to the most recently updated email address on file) with instructions on rectifying the situation. Please note that LiberatedSystems.Com holds the right to deny access to and/or de-activate accounts hosted on our servers of which have unpaid past due balances.

We only accept credit cards, debit cards, or Direct Cash Payment. Yearly plans renew automatically and are charged to the most recently updated credit card on file. In the event that your yearly/monthly charge is denied and we are unable to contact you, then the aforementioned fees to enable your account shall apply. Monthly installments will incur for the entire duration services are rendered and you remain subscribed to until you submit proper cancellation of the account.

Please note that LiberatedSystems.Com holds the right to deny access to and/or de-activate accounts hosted on our servers with past due balances.

Shared/Reseller/Dedicated/Colocation Accounts - If you wish to cancel your services, you must contact Liberated Systems five (5) business days prior to your renewal date. If your notice of cancellation is not received within this time frame, you will be liable for payment of the proceeding month and hereby agree to complete payment as invoiced accordingly. you can send cancelation Request can be sent via HELP DESK

If you cancel your account and your payments still continue to recur for any reason such as 1) by fault of Liberated Systems staff 2) by fault of the credit card processor 3) by fault of any other payment collection company, we are to be held free of liability for any overdraft fees that are issued by your financial institution.

All leased dedicated server plans include an allocated continuous data transfer rate of 4.5 Mbps in a 30-day calendar month, which is an approximate quantity of 1,500 GB of data transfer. If your monthly usage exceeds the bandwidth transfer rate of 4.5 Mbps within your 30 day billing cycle, you will be billed for overages exceeding 4.5 Mbps based on 95th percentile metering. In accordance to these terms of service, you are liable and agree to pay such overages at the rate of 500 EGP per 1 Mbps of bandwidth.

Example:
Bandwidth Allocation 4.5 mbps
Bandwidth used for x month = 5.0 mbps (based 95th percentile metering)
Bandwidth overages = 5.0 mbps - 4.5 mbps = 0.5 mbps
0.5 mbps x 585 EGP/mbps = 292.5 EGP

Liberated Systems Resource Abuse Policy

Any website on our shared servers that uses a high amount of server resources (CPU, memory usage, and network resources) will be given an option to pay for a dedicated server or The abuse and misuse of shared system resources is a serious problem. Accounts on a shared server must share resources with other users so we must limit how much of the CPU and memory that can be used by any one account.

In all fairness, we cannot allow one or two clients to use all of the system resources on a shared machine and have all other clients suffer because of it. Excessive CPU & memory usage by one or more clients causes extreme slowness in all areas: MySQL, Email, HTTP and more. If the CPU & memory usage by a few clients gets out of hand, all sites hosted on the machine will return errors and not be accessible in any way.

Memory usage may not exceed 10% per domain/file/application
CPU usage may not exceed 20% per domain/file/application
Apache connections may not exceed 30 connections
15 MySQL maximum user connections allowed
350 emails per hour, per domain

There are special exceptions to these rules to be determined at the time we discover abuse. There are different combinations of usage that can create problems and other special cases. At any given time a server is unstable and an account is found to be the cause, we reserve the right to suspend the account to keep the server online and operating normally. If the usage is an increasing trend, we recommend the user invest in a dedicated server so the website can grow at a normal rate without restriction.

In the event your website has been suspended for resource abuse (abuse that cannot be resolved by removing/changing a script, etc.) and you do not wish to upgrade to a dedicated server to accommodate your site needs, we will only release the suspension within 24-48 hours. This is to ensure the CPU intensive site slows down in traffic to avoid further damage and problems. A backup will then be provided of your files or you will be allowed FTP/cPanel access for a certain time period. Any questions about our abuse policy may be answered by opening a ticket with our abuse division.

* Liberated Systems reserves the right to add, delete or modify any provision of this policy at any time without notice. You agree to be bound by any changed Liberated Systems may reasonably make to this agreement when such changes are made.

Liberated Systems Service Level Agreement

The Service Level Agreement outlines our network connectivity guarantee, bandwidth policies, hardware service and replacement policies, and any limitations or restrictions.

This web site availability service level agreement (SLA) applies to you if you have ordered any hosting plan ("service") and you are in good financial standing with Liberatedsystems.com

Liberated Systems will make sure your server have network connectivity available by http access by third parties 99% of thet

Hardware replacement will occur within 1-8 hours of the reported problem, In order to reduce replacement hardware downtime, we keep a certain quantity of pre-built systems on hand to swap out hard disks so that your server can be back up in the shortest amount of time. For hard disk failures, we keep pre-installed drives with our standard partitioning for immediate deployment.

* Liberated Systems reserves the right to add, delete or modify any provision of this policy at any time without notice. You agree to be bound by any changed Liberated Systems may reasonably make to this agreement when such changes are made.

Liberated Systems Acceptable Use Policy

Liberated Systems is dedicated to providing an all-round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.

Failure to follow any term or condition will be grounds for immediate account deactivation without notice. Liberated Systems will be the sole arbiter as to what constitutes a violation of any of these provisions.

Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension.

Liberated Systems servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, prescription drug sales, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws or the laws of EGYPT. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to Liberated Systems service agrees to indemnify and hold harmless Liberated Systems from any claims resulting from the use of the service that damages the subscriber or any other party.

No online pharmacies are allowed on our network.

Sites related to HYIP (High Yield Investment Programs), Ponzi schemes or pyramid schemes are prohibited.

Liberated Systems will be the sole arbiter as to what constitutes a violation of this provision.

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Liberated Systems does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation.

Any attempts to undermine or cause harm to a Liberated Systems server or customer of Liberated Systems is strictly prohibited.

Multimedia files are defined as any graphics, audio, and video files. LiberatedSystems.com Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any Web site whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.

The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. Liberated Systems will be the sole arbiter as to what constitutes a violation . Liberated Systems reserves the right to remove any account without prior notice.

We reserve the right to refuse, cancel, or suspend service at our sole discretion.